Privacy Policy

Effective Date: October 23, 2024

At Screen Pigeon, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect information associated with our services, including laptops equipped with our proprietary accountability software to help parents protect their children online.

1. Information We Collect

Personal Information: We may collect personal information such as names, shipping addresses, and contact details to fulfill orders and provide customer support. This information is used solely for these purposes and is not stored long-term.

Website Interaction Data: We collect limited information related to interactions with our website, such as pages visited and forms submitted. This data helps us understand user engagement and improve the website's functionality. It is anonymized and does not include personally identifiable details.

Screenshots: Our accountability software captures screenshots, which are stored in a secure database. These screenshots are associated with the parent’s account and can only be accessed by the parent or authorized account holder.

2. What We Do NOT Collect

Cookies: Screen Pigeon does not use cookies or any tracking technologies on our website.

Browsing History or Device Content: Apart from screenshots, Screen Pigeon does not access or collect browsing history, files, or other device content.

Device Information: We do not collect information about your device, such as the operating system, device model, or software version.

3. How We Use Your Information

Fulfilling Orders: Personal information collected during the purchase process is used exclusively for processing transactions, delivering products, and providing customer support.

Improving Services: Aggregated and anonymized website interaction data helps us refine and enhance our website.

Customer Support: If you contact us for assistance, we may use the information you provide to help resolve your issue.

Screenshots Access: Screenshots collected by the accountability software are stored securely and can only be accessed by the parent or authorized account holder. Screen Pigeon does not view or use these screenshots for any purpose other than providing the service to the account holder.

4. Security Measures

We use robust security practices to protect your data, including:

  • Encryption: Data transmitted during transactions, website interactions, and screenshot storage is encrypted for security.
  • Access Control: Personal information and screenshots are accessible only to authorized personnel who require it for operational purposes, and screenshots are accessible only to the parent or account holder.
  • Data Minimization: We collect only the essential data needed and limit access to sensitive information.

5. Data Retention

Personal Information: We retain personal information only for as long as necessary to fulfill orders or provide customer service, after which it is securely deleted.

Screenshots: Screenshots are retained based on the settings configured by the parent or account holder, and parents can delete screenshots associated with their account at any time.

Anonymized Data: Website interaction data that has been anonymized may be retained indefinitely for analytical purposes.

6. Marketing Practices

Screen Pigeon does not engage in marketing or promotional activities on our website, in our software, or through customer communications. We respect your privacy and do not track your behavior for marketing purposes.

7. Sharing Your Information

Third-Party Service Providers: We may share information with third-party service providers who perform services on our behalf, including:

  • Payment Processors (e.g., Stripe): We use Stripe to process payments securely. Stripe may have access to payment information for transaction purposes only. We ensure that Stripe adheres to strict confidentiality agreements and complies with industry-standard data protection regulations.
  • Hosting Services: Our website and data storage may involve third-party hosting providers. These providers may have limited access to the data required to perform their services.
  • Customer Support Platforms: If you contact our customer support, some information may be shared with third-party support platforms to help resolve your issue. These platforms are subject to confidentiality agreements.

Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify users if any significant changes occur in the handling of their personal data.

8. Children's Privacy

Our services are designed to help parents protect their children online, but the purchase and management of our services are intended for adults. We do not knowingly collect personal information from children without parental consent. If we become aware that a child’s information has been collected without consent, we will take steps to delete it promptly.

9. Your Rights

Access and Correction: You may contact us to update or correct any personal information provided during the purchase process.

Data Deletion: If you wish for your personal information or screenshots to be deleted, you can request this by contacting our support team or managing your account settings.

Opt-Out: You have the right to opt out of any data collection that is not essential for providing our services.

10. International Users

Screen Pigeon is based in the United States, and the data we collect is processed in accordance with U.S. laws. If you access our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where privacy regulations may differ.

11. Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. Any updates will be posted on our website, along with the effective date of the changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@screenpigeon.io